Last updated 22 September 2026.
These terms are the agreement between you and Atlas Marketing Group LLC when you order a song through MyGiftSong. Two sections matter more than the rest and are worth reading even if you skip the others: section 7, which explains when we start work and what that means for cancelling, and section 19, which explains how disputes are handled.
Atlas Marketing Group LLC, a limited liability company registered in State of Wyoming, USA, at 30 N Gould St, STE R, Sheridan, WY 82801, USA. Below we are “we” and “us”; you are “you”. You can reach a person at support@mygiftsong.com, and that address is monitored — it is not a no-reply.
You must be at least 18, or 16 with the agreement of a parent or guardian who accepts these terms on your behalf. By ordering you confirm that is true and that the payment method is yours to use.
We do not ask you to register. Your order is reached through a private link we e-mail you, and that link is the key to it — anyone holding it can open the song, so treat it as you would a shared photo album. If you lose it, we can send it again to the address that ordered.
One original song, written and produced from the brief you fill in: words, vocals and arrangement, delivered as an MP3 file and on a private web page of its own. Typical length is two to three minutes. Optional extras — faster delivery, an additional version — are priced separately and shown before you pay.
You are buying a finished song made to your description. You are not buying a named singer, a particular arrangement, or a guarantee that the result matches a version you had imagined. Section 12 covers what happens if it misses.
We say this plainly because you are entitled to know what you are paying for: the words and the recording are produced with the help of artificial intelligence, working from your brief and nothing else. A person reviews the result before it reaches you.
What makes the song yours is the detail you give us — the names, the places, the year something happened — not the tooling that assembles it. We do not claim a human songwriter wrote it, and you should not represent it as one if you pass it on.
Most briefs are about somebody other than the person ordering. By submitting one you confirm that you are entitled to share the details you include about that person, and that doing so is not going to harm or embarrass them.
You must not submit material that is unlawful; that harasses, threatens or defames anyone; that infringes somebody else's copyright; that contains another person's sensitive information — health, sexuality, religion, political views — without their agreement; or that is intended to impersonate a real person in a way likely to mislead. We may decline a brief on those grounds and will refund it in full.
We begin writing and producing your song as soon as you submit the brief — before payment, not after. This is how the service delivers as quickly as it does, and it is why we ask you to confirm it at checkout.
Because the song is made to your specifications and is personal to you, it cannot be restocked or resold once it exists. If you are a consumer in the European Union or the United Kingdom you normally have fourteen days to withdraw from a distance purchase; that right does not apply to goods made to your specification or clearly personalised, provided you asked us to start at once and acknowledged that you were giving the right up. The checkout says exactly that in the line beneath the pay button — paying asks us to start straight away — and we record when you pressed it.
None of this removes the remedies in our refund policy, which are wider than the law requires, or any right you hold that cannot be waived.
Prices are shown on the page before you pay and are charged in the currency displayed there. They include any tax we are required to collect; where local law requires us to add sales tax, VAT or an equivalent, it is shown at checkout before you commit. Your bank may apply its own conversion or foreign-transaction fee, which is between you and them.
We may change prices at any time. The price that applies to your order is the one shown when you placed it.
Where we issue a code it is valid for the period and purpose stated, cannot be exchanged for cash, and may be withdrawn if it is being used in a way it was not meant for. One code per order unless we say otherwise.
Payments are handled by Stripe, a PCI-certified processor. Your card number and security code go to them directly; we never see or store them. If a payment is declined or later reversed, we may suspend access to the song until it is settled. If something is wrong with an order, please write to us before asking your bank — section 12 sets out what we will do, and it is faster than a dispute.
Most songs arrive within 24 hours of payment; express delivery brings that down to within 1 hour. These are honest estimates from how the service actually performs, not guarantees — a provider outage can delay a song, and if one does we will tell you rather than let you wonder.
Delivery is by e-mail to the address you gave us. If it has not arrived, check your spam folder first and then write to us; a mistyped address is the usual explanation and we can resend.
The short version: if the song is not right, we make it again until it is — free, as many times as it takes, within thirty days of delivery. Money back is for the cases where we could not make it right, not for a change of heart, and a refunded song is withdrawn.
Reply to the delivery e-mail and tell us what missed — a name said wrongly, a mood read the wrong way, a detail that landed badly, a verse that should have mentioned something else. We rewrite and re-produce the song at no charge, with no cap within reason. Most revisions come back the same day, which is why this is the first route rather than the last.
Ask for a revision first, and tell us specifically what missed — a name said wrongly, the wrong mood or genre, a fact from your brief that came out wrong. If, after at least one revision made from those notes, the song still is not right, write to us within thirty days of delivery and we will offer, at your choice: another attempt written from scratch rather than adjusted; a credit towards a future song; or your money back.
"I do not like it", with nothing we can act on, is a request for a revision rather than a refund, and we will ask what to change. And when we do refund, the song is withdrawn: the private page and the downloads stop working and the files are deleted. A refund is not a way to keep the song for nothing.
In full, immediately, where: the song never arrived; a technical failure on our side meant it could not be produced; you were charged twice or for something you did not order; we declined your brief under section 6; or you were charged after asking us to cancel and before we had started.
Section 7 explains this in full. In short: the song is made to your brief and cannot be put back on a shelf, we start before you pay, and the line beneath the pay button is where you asked us to and acknowledged what it meant. We keep the record of when you pressed it and will show it to you on request. The guarantee in 12.2 is deliberately wider than the right it replaces — thirty days rather than fourteen, and the test is whether the song is right rather than whether you changed your mind in time.
Consumer law in some countries gives rights a policy cannot reduce, whatever it says. Nothing here limits them. If the law where you live gives you more than this section does, the law wins — including an unconditional cancellation window where your country provides one, and the statutory guarantees that apply in places such as Australia and Brazil.
Express delivery is refunded if the song missed the express window through our fault, whether or not you keep the song; an additional version that was never produced is refunded the same way. Where only part of an order failed, we refund that part. We do not reduce a refund for the time you had the song and there is no handling fee — there is nothing to restock.
If a song was bought for you as a gift, we can only return money to the card it came from, but write to us anyway: we will fix the song for you directly and only involve the buyer if money has to move.
Write to support@mygiftsong.com with your order number — it is in every e-mail we send you — and say what went wrong. A person reads it and you will have an answer within two business days. Approved refunds are sent back to the card immediately; your bank then takes five to ten business days to show it, which is their timing rather than ours. We refund the full amount charged, including tax.
After a refund the private page stops working and the licence in section 13 ends. We are not going to chase anyone over a song they were given; we say it so the position is clear.
Once you have paid, we grant you a perpetual, worldwide, non-exclusive licence to use your song for any purpose, personal or commercial. Play it, download it, give it away, play it at a wedding or a funeral or a birthday, post it on social media, put it behind an advertisement, play it in your shop, run it under a video you earn money from. We do not restrict what you use it for, we do not ask for a share of anything you make, and there is no further licence to buy from us. You do not owe us a credit either, though we are glad when we get one.
Two things you may not do, and both are there to protect other customers rather than us. You may not sell the song itself as a product — the recording is what we sell, and reselling it is the one use that competes with the thing you bought. And you may not register it with a collecting society or a content-identification system such as Content ID: a claim filed there does not stay on your recording, it goes out against other people's.
We keep ownership of the recording and the words. That is what lets us grant the licence above, and it is also why nothing in it is exclusive to you — we are not promising that no song will ever resemble yours, and we are not in a position to promise anyone a copyright in a recording made this way. If your plans depend on owning the rights outright rather than being free to use them, write to us before you order and we will tell you honestly whether we can help.
The MyGiftSong name, the site design and its text are ours. Nothing here gives you the right to use them, beyond referring to us by name when you talk about your song.
Write to support@mygiftsong.com with: what work you say was copied, where on the site it appears, your contact details, a statement that you believe in good faith the use was not authorised, a statement that your notice is accurate and that you are the rights holder or act for them, and your signature. We will look into it promptly and remove anything that should not be there.
The service depends on companies we do not control — a payment processor, a music generation provider, a language model provider, a host and a mail provider. What each of them receives is set out in our privacy policy, and we will tell you who they are if you ask. An outage at one of them can delay or prevent delivery, and where that happens section 12 applies.
We may refuse or cancel an order that breaches section 6, that appears fraudulent, or that is part of an attempt to abuse the service. Where we cancel an order you paid for and did not cause, you get your money back in full.
We will provide the service with reasonable skill and care. Beyond that, and beyond what the law requires of us, the service is provided as it is: we do not promise it will be uninterrupted or error-free, or that a song will produce any particular reaction in the person it is for.
We are not liable for indirect or consequential losses — a missed occasion, a disappointed recipient — and our total liability for any order is limited to what you paid for it. Nothing here limits liability for fraud, for death or personal injury caused by negligence, or anything else that cannot be limited by law. If you are a consumer, your statutory rights are unaffected.
Talk to us first. Almost everything is solved by writing to support@mygiftsong.com and telling us what went wrong. We ask that you give us 30 days to put it right before taking anything further, and we will do the same before we do.
United States. If that does not resolve it, either of us may take the dispute to binding arbitration on an individual basis before a neutral arbitrator, under the American Arbitration Association's consumer rules, or to a small-claims court where it qualifies. Proceeding individually means neither of us brings the dispute as a class action.
You can opt out of arbitration. Write to support@mygiftsong.com within 30 days of first accepting these terms, saying that you opt out and giving your name and order number. Nothing else changes if you do, and we will not treat you differently for it — the governing law and courts in section 27 simply apply to you instead.
If you are a consumer in the European Union, the United Kingdom, or anywhere whose law gives you a right to bring a claim in your own courts, this section does not take that away. You may bring proceedings where you live, whatever the paragraphs above say. Consumers in the EU may also use the European Commission's online dispute resolution platform.
We run the service from the United States. If you use it from somewhere else you do so on your own initiative and are responsible for following your own local law — we make no claim that the service is appropriate or available in every country.
These terms and everything we send you are in English. Where we provide a translation it is for convenience; if the two ever disagree, the English version is the one that governs, except where your own law says otherwise.
Local consumer protection is not affected by any of this. Wherever you live, the mandatory rights your law gives you apply on top of these terms, and where the two conflict your law wins — sections 12.5 and 19 say the same thing about refunds and disputes.
If we are sued because of something you supplied — a brief you were not entitled to submit, material you did not have the rights to, or a use of the song outside the licence in section 13 — you agree to cover our reasonable costs of dealing with it. This does not apply where the claim arises from something we did.
We are not liable for failure or delay caused by something genuinely beyond our control: an outage at a provider, a network failure, a legal restriction, a natural disaster. Where such an event prevents delivery altogether, you get your money back.
We may transfer these terms to another company if the business is sold or reorganised; your rights are unaffected and we will say so on this page. You may not transfer your rights under these terms without our agreement, though you may of course give the song itself to anyone.
We contact you at the e-mail address you gave us — keep it current. You contact us at support@mygiftsong.com, or by post to Atlas Marketing Group LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA.
If a court finds any part of these terms unenforceable, the rest stays in force. Our not enforcing something on one occasion does not mean we have given it up.
These terms — which include the refund policy at section 12 — and the privacy policy are the entire agreement between us about the service, and replace anything said beforehand. Nothing in this section limits liability for anything said fraudulently.
These terms are governed by the laws of State of Wyoming, USA. If you are a consumer, this does not deprive you of the protection of mandatory rules in the country where you live.
We may update these terms. The version that applies to your order is the one published when you placed it, and the date at the top tells you when this text last changed.
Atlas Marketing Group LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA · support@mygiftsong.com. We answer.